How to Handle Sales Objections Like a Pro
“It’s too expensive.” “I need to think about it.” “Just send me an email.”
Sound familiar? If objections make you sweat, you’re not alone. But with the right tools and responses, you can turn resistance into revenue.
Objections aren’t rejections—they’re opportunities. And Script Memory helps you capitalize on them by suggesting real-time, proven rebuttals based on call context and industry norms.
Let’s break down three common objections:
- Price objection: Use the value comparison framework. Script Memory equips you with pre-built lines like: “Most of our clients actually end up saving 3x what they spend with us. Can I show you how?”
- Time objection: Redirect with relevance. Say, “Totally fair. But would five minutes now potentially save you five hours later?”
- Email brush-off: Challenge respectfully. “Happy to send info. But while I’ve got you—mind if I ask one quick thing to tailor it better?”
You can also use objection tags inside Script Memory to track which ones derail deals—and adjust scripts accordingly.